TVAntennaSale.com LLC Limited Warranty Information
We honor a 2 full year limited warranty on all LAVA products from the date of purchase. For the first year of this limited warranty, Lava Electronics will replace any defective parts or repair any product free of charge. For the second year TVAntennaSale.com LLC will provide this limited warranty to replace any defective parts or repair any product free of charge.
For NON LAVA products the manufacturers warranty will first apply and TVAntennaSale.com LLC will extend limited warranty til 2 years.
This Warranty is non-transferrable.
This warranty does not include any shipping, insurance or tax fees.
This warranty is not valid if damage occurred due to user negligence or damaged was caused by any element out of the manufacturer’s control. This warranty does not cover damages resulting from accidents, theft, abuse, misuse or improper care, nor does it cover minor cosmetic damages due to normal “wear and tear” of the product, or any other cause which does not relate to a product defect in materials or workmanship
If you need to report a warranty claim, you may do so via phone or email. TVAntennaSale.com LLC and Lava Electronics, Inc. will require customers to submit the Original Proof of purchase, receipt or email confirmation that was issued by TVAntennaSale.com LLC. TVAntennaSale.com LLC will include an email receipt immediately upon purchase and a paper receipt with the product when delivered.
Before submitting a warranty claim, we suggest you contact our technical support team for technical assistance. We are available at 1-800-542-6379, 9am-5pm Pacific Standard Time, Press 3 for Technical Support.
Technical Support: 1-800-542-6379
Email: [email protected]
LAVA Electronics Inc.
Technical Support: 1-909-923-8743